MINISTER OF TINKHUNDLA COMMISSIONS A MOBILE SERVICE DELIVERY TRUCK
Residents from Mayiwane and neighbouring areas came out in numbers for civil registration through the innovative mobile truck.
THE MINISTER OF TINKHUNDLA ADMINISTRATION AND DEVELOPMENT HON. MDUDUZI DLAMINI HAS COMMISSIONED A MOBILE SERVICE DELIVERY TRUCK TO EXPAND CIVIL REGISTRATION TO ALL 55 TINKHUNDLA CENTRES.
The innovative mobile truck was presented by the Minister of Home Affairs Princess Tsandzile. The Ministry of Home Affairs is the service provider for civil registration, which includes issuing of birth, marriage and death certificates, national identity cards, passports and travel documents.
Speaking at the official launch of the service delivery mechanism at Mayiwane Inkhundla, where hundreds of citizens turned to access the services, Hon. Mduduzi Dlamini said such an initiative was aimed at ensuring that every Swazi irrespective of location had access to Government services. He said the mobile service delivery mechanism was a product of many years of discussion and experimentation.
"It has always been a desire of Government to take full advantage of the country's good Telecommunications coverage to reach out to the most remote of our citizens. As Government we extend our thanks to all the Government officers who worked together to finally get the mobile offices moving," said Hon. Dlamini.
The mobile offices will operate like any conventional office. The services that will be provided through this model will be expanded and flexible to include many other IT-based Government services. However, for now the services to be provided will be restricted to civil registration and immigration services.
The Hon. Minister, on behalf of His Majesty's Government, also thanked MTN Swaziland for the network system and the data bundles to experiment on the functionality of the mobile service delivery mechanism and hoped for continued support beyond the experimental period.
Hon. Dlamini said this initiative was not only responding to service delivery gaps, but maximising on use of limited resources to cover a wide area and promised to have all 55 Tinkhundla centres covered by 2016.